Store Manager – Baixa / Chiado

From Luxe Talent, an international recruitment consultancy specialized in Retail, Fashion and Luxury, we are looking for 2 Store Managers to join our client's team leading 2 stores in the Baixa/Chiado area of Lisbon.

We are looking for an experienced retail professional with strong leadership skills, a commercial mindset and a passion for delivering an exceptional customer experience within a premium environment.

To lead the store's commercial and operational performance, developing a high-performing sales team while ensuring an outstanding customer experience and consistently achieving business objectives.

As a recruitment and training consultancy, we work with a wide range of companies across the luxury, premium and high-premium sectors throughout Europe. We operate from strategically located offices in Barcelona, Madrid, Paris, Milan, Amsterdam, Lisbon and Berlin.

Job Description

• To lead the store's commercial and operational performance, developing a high-performing sales team while ensuring an outstanding customer experience and consistently achieving business objectives.
• Lead, motivate and develop the sales team, promoting a strong performance and customer-oriented culture.
• Drive sales and profitability, ensuring commercial targets are achieved.
• Monitor key retail KPIs, analyse results and implement action plans to improve performance.
• Ensure an excellent and personalized customer experience, effectively communicating the brand's heritage and values.
• Organize team schedules, responsibilities and daily store operations.
• Manage stock, inventories, cash procedures and security standards.
• Ensure the store maintains the highest standards of presentation and organization.
• Guarantee the correct implementation of Visual Merchandising guidelines.
• Identify commercial opportunities to increase sales, customer loyalty and overall store performance.

Requirements

• Previous experience in retail store management, preferably within jewellery, cosmetics, premium fashion or luxury.
• Proven experience leading, motivating and developing retail teams.
• Strong commercial mindset and solid understanding of retail KPIs.
• Results-driven profile with the ability to translate performance data into concrete actions.
• Excellent communication, organizational and problem-solving skills.
• Strong customer orientation and appreciation for premium products and craftsmanship.
• Fluent Portuguese and English are essential; additional languages will be considered an advantage.
• Flexibility to work according to retail schedules, 40 hours per week, Monday to Sunday, between 10:00 and 19:00.

What We Offer

• Competitive, above-market salary package.
• Target-based incentive and commission scheme.
• Transport allowance and annual bonus.
• 22 days of annual leave plus your birthday off.
• Initial onboarding and ongoing training.
• Career development and internal progression opportunities.
• The opportunity to lead a team and play a key role in the growth of an expanding premium brand.

Luxe Talent is a leading consultancy specialising in talent search, recruitment and training within the fashion, luxury and retail sectors across Europe. For over 15 years, we have been helping companies attract the best talent while guiding our candidates through their next career step.